Hear what others are saying to see what you can expect on your journey.
We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.
Both Jeff and Danielle always found time to help me, even when I just walked in with a problem. Caitlin always has a smile for everyone and can find a solution for any situation. A joy to work with! My husband and I were impressed with both Jeff and Danielle from the beginning. They are very dedicated to their profession. My husband and I were patients of HearUSA. We decided to give Py Hearing and Communication Center a try before making any "rash" changes. No need to change - We are happy campers!
Aileen Sowder, Monroe, NC
Scheduling of appointments, professionalism of staff and providers are all wonderful!
Claudia Register, Monroe, NC
Front office staff is very kind and courteous. The providers take time to listen to the patient, very professional. I chose Py Hearing because they purchased HearUSA. Keep doing what you are doing!
Edward Langevin, Monroe, NC
Front office staff members are very courteous, friendly and competent. Providers are thorough, competent, friendly, patient. I was a previous patient of HearUSA and met Py Hearing due to the recent merger... I am very fortunate!!!
Eleanor Biggers, Matthews, NC
Scheduling of appointments are prompt and accommodating. Front office staff is very pleasant to work with. Providers are very knowledgeable and helpful.
Jerome DeMauro, Monroe, NC
Very accommodating and personal.
Marianne Lieberman, Monroe, NC
Daisy was so sweet when scheduling my appointment. I could ask for better professionalism from the front office staff. Danielle and Jeff are so nice and caring - I feel so confident in their skills.I chose Py Hearing versus other competitors because my friend raved about their wonderful care. She told me that both Danielle and Jeff were so nice and so knowledgeable and she was right!
I chose Py Hearing & Communication Center because of the cost and location.
Mark Smith, Monroe, NC
Appointment scheduled same day as I called the office. The receptionist at the Randolph Road office was off, but the receptionist at the Monroe Mall office handled it as if she was in the other office--Seamless!! Dr. Py Diagnosed and fixed my hearing aid problem in a matter of minutes, while I waited in his private office. Dr. Py is an expert on both "sides" of the Human-Machine interface.
Rick Barber, Charlotte, NC
My recent experience at Py Hearing and Communication Center was excellent. They are always there with answers to my problems. I don't think I've ever known a better staff with better service!
Mary Elizabeth Brand
Overall, I would give Py Hearing and Communication Center 5 stars. They were very accommodating throughout the appointment scheduling process. Their front office staff is friendly and helpful. Jeff and Danielle are very knowledgeable, professional and attentive.
Mark H. Wright
The front office staff at Py Hearing is very friendly. All of the services I have received have been excellent.
Louis N. Daloisio
I had been going to this office when it was Hear USA. I normally have appointments around every 6 months and am really happy with the services, so no reason to change!
Diane M. Thomas
Scheduling an appointment was very easy and pleasant. Py Hearing was the first on my list, so I called them and liked what I heard. Love them!